Frequently Asked Questions

IS IT REALLY FAX FREE APPROVAL?
YES. "No faxing required" means just that.

Our Unique 24-7 FaxLessSM Payday Loan Processing Totally Eliminates Faxing Forever!!
With our online 24-7 FaxLessSM processing, faxing is eliminated. FaxLessSM means that your application is completed online in minutes and you’re finished/done. Our total online process gets rid of sending and receiving faxes-TOTALLY!

*Subject to verification of the information on your application, some restrictions may apply.

HOW DOES THIS WORK?
Just fill out the online application for instant pre-approval. If approved, your loan proceeds will be deposited directly into your personal checking account by ACH. When your loan payment is due, we will automatically debit ONLY the finance charge from your checking account unless you want to pay the loan in full or other payment arrangements are made for a partial payment of your principal. Additional fees will apply if you choose the option to extend your loan. This option may be used up to four times before you will be required to make a payment on your principal. This will happen automatically unless you contact us for other arrangements.

CAN I USE A SAVINGS ACCOUNT?
Yes! We accept regular checking accounts and savings accounts that allow ACH credits and debits.

WHEN WILL I GET MY MONEY?
Once you have applied online, a loan agent will attempt to contact you to verify your banking information and explain the terms to you. Once you have spoken with your loan agent, your loan amount will be deposited into your bank account the next business day (if approved by 6PM EST) by ACH. If you are denied, you will receive an e-mail notification. You can also call our fully automated system ((866) 539-7504) two hours after you complete your application to check your status.

WHEN WILL I KNOW IF I AM APPROVED OR DENIED?
The approval/denial process takes minutes. If approved, you will have your money deposited into your account the following business day. If you are denied, you will receive an e-mail. You can also call our automated system ((866) 539-7504) to check the status of your account.

HOW MUCH IS THE FINANCE CHARGE?
The Annual Percentage Rate (APR) on a typical 14 day loan is 782.14%, which is $30.00 per every $100.00 borrowed. Additional fees will apply if your loan is renewed.

WHEN DO I HAVE TO PAY THIS BACK?
In most cases, you will have to pay ONLY the finance charge on your next payday. If your payday comes sooner than 4 days, it will be the following payday. A normal loan duration is no less than 4, and no more than 17 days. You may also choose the option to pay off your loan in full or partially. If you choose one of these options, you must notify us at least three business days prior to your loan due date.

WHAT ARE MY PAYMENT OPTIONS?

You Decide What Payment You Want to Make, Based on the Three Examples Below.

OPTION 1: AUTOMATIC RENEWAL
Your minimum payment on your first FOUR due dates is your finance fee. This payment is AUTOMATICALLY debited on your due date unless you request to pay more than this amount. Beginning on your FIFTH due date, you will be required to pay a minimum of $50.00 toward your principal balance ($100.00 on loans greater than $500.00) on every due date until your loan is paid in full. Finance fees paid will not be applied to your principal balance. *IMPORTANT: A NEW FINANCE FEE WILL BE ASSESSED (based on your remaining principal balance) WHEN YOU SELECT THIS PAYMENT OPTION*

Example
(Your Current Balance)					(Your Payment)					(Your Balance After Payment Is Made)
PRINCIPAL BAL	+	FINANCE FEE	=	TOTAL DUE	-	PRINCIPAL PAID	-	FINANCE FEE PAID	=	REMAINING PRINCIPAL BAL	+	NEW FINANCE FEE	=	REMAINING BALANCE
$ 100.00	+	$ 30.00	=	$ 130.00	-	$ -	-	$ 30.00	=	$ 100.00	+	$ 30.00	=	$ 130.00
$ 200.00	+	$ 60.00	=	$ 260.00	-	$ -	-	$ 60.00	=	$ 200.00	+	$ 60.00	=	$ 260.00
$ 300.00	+	$ 90.00	=	$ 390.00	-	$ -	-	$ 90.00	=	$ 300.00	+	$ 90.00	=	$ 390.00
$ 400.00	+	$ 120.00	=	$ 520.00	-	$ -	-	$ 120.00	=	$ 400.00	+	$ 120.00	=	$ 520.00
$ 500.00	+	$ 150.00	=	$650.00	-	$ -	-	$ 150.00	=	$ 500.00	+	$ 150.00	=	$ 650.00

OPTION 2: PAYDOWN (PARTIAL PAYMENT TOWARD YOUR PRINCIPAL BALANCE
THIS PAYMENT SELECTION MUST BE MADE AT LEAST 3 FULL BUSINESS DAYS BEFORE YOUR DUE DATE. You can make a payment toward the principal balance of your loan on ANY of your due dates. You can pay any amount in $50.00 increments ($50.00, $100.00, $150.00, etc.) toward your principal balance. Whichever amount you choose to pay will be IN ADDITION to your finance charge. This selection can be made by either calling our automated system at (866) 539-7504, logging in to your account at this website, or by faxing your Account Summary to us with your selection marked. Finance fees paid will not be applied to your principal balance. *IMPORTANT: A NEW FINANCE FEE WILL BE ASSESSED (based on your remaining principal balance) WHEN YOU SELECT THIS PAYMENT OPTION*

Example
(Your Current Balance)					(Your Payment)					(Your Balance After Payment Is Made)
PRINCIPAL BAL	+	FINANCE FEE	=	TOTAL DUE	-	PRINCIPAL PAID	-	FINANCE FEE PAID	=	REMAINING PRINCIPAL BAL	+	NEW FINANCE FEE	=	REMAINING BALANCE
$ 100.00	+	$ 30.00	=	$ 130.00	-	$ 50.00	-	$ 30.00	=	$ 50.00	+	$ 15.00	=	$ 65.00
$ 200.00	+	$ 60.00	=	$ 260.00	-	$ 50.00	-	$ 60.00	=	$ 150.00	+	$ 45.00	=	$ 195.00
$ 300.00	+	$ 90.00	=	$ 390.00	-	$ 50.00	-	$ 90.00	=	$ 250.00	+	$ 75.00	=	$ 325.00
$ 400.00	+	$ 120.00	=	$ 520.00	-	$ 50.00	-	$ 120.00	=	$ 350.00	+	$ 105.00	=	$ 455.00
$ 500.00	+	$ 150.00	=	$650.00	-	$ 50.00	-	$ 150.00	=	$ 450.00	+	$ 135.00	=	$ 585.00

OPTION 3: PAY YOUR LOAN OFF
THIS PAYMENT SELECTION MUST BE MADE AT LEAST THREE FULL BUSINESS DAYS BEFORE YOUR DUE DATE. You may pay your loan off on any due date. Your payoff amount will consist of your principal balance and finance charge. This selection can be made by either calling our automated system at (866) 539-7504, logging in to your account at this website, or by faxing your Account Summary to us with your selection marked.

Example
(Your Current Balance)					(Your Payment)					(Your Balance After Payment Is Made)
PRINCIPAL BAL	+	FINANCE FEE	=	TOTAL DUE	-	PRINCIPAL PAID	-	FINANCE FEE PAID	=	REMAINING PRINCIPAL BAL	+	NEW FINANCE FEE	=	REMAINING BALANCE
$ 100.00	+	$ 30.00	=	$ 130.00	-	$ 100.00	-	$ 30.00	=	$ -	+	$ -	=	$ -
$ 200.00	+	$ 60.00	=	$ 260.00	-	$ 200.00	-	$ 60.00	=	$ -	+	$ -	=	$ -
$ 300.00	+	$ 90.00	=	$ 390.00	-	$ 300.00	-	$ 90.00	=	$ -	+	$ -	=	$ -
$ 400.00	+	$ 120.00	=	$ 520.00	-	$ 400.00	-	$ 120.00	=	$ -	+	$ -	=	$ -
$ 500.00	+	$ 150.00	=	$650.00	-	$ 500.00	-	$ 150.00	=	$ -	+	$ -	=	$ -

WHAT IF I CHANGE MY MIND AND NO LONGER WANT THE MONEY?
In that case, you need to fill out and sign the cancellation section on the Application Supplement page within 24 hours and fax it to us. If the money has already been sent to your account within the 24 hours, we will debit your checking account for the principal amount.

HOW MANY TIMES CAN I RENEW?
You can renew the full amount up to 4 times. This option will be done automatically for you on your next four paydays unless we hear from you 3 business days prior to your due date. Additional fees will apply if you choose this renewal option. You must start paying down at least $50.00 ($100 on balances over $500) on your loan principal every time you renew after your fourth renewal until your loan is paid off.

DO I HAVE TO PAY DOWN?
You do not have to pay down right away - only after renewing the full amount 4 times will you be required to start paying down. If you choose to start paying down right away, you must notify us a minimum of three business days prior to your loan due date.

I ONLY GET PAID ONCE A MONTH, CAN I STILL GET A LOAN?
Yes, your loan (in most cases) will be due on your next payday.

CAN I GET ANOTHER LOAN AFTER PAYING OFF MY CURRENT ONE?
Yes. You can apply for another loan 3 business days after paying off your current loan in full. This information is based on typical circumstances, and is subject to change. If you have any further questions, or are unsure about anything, please fill out our support form on the "Contact Us" page.